Policies for the balloon booth co.

Balloons Policy

Outdoor Events

Sunshine, wind, and other weather conditions can dramatically affect balloon décor. For all outdoor events, balloons décor CANNOT be guaranteed to withstand weather conditions. Customer should have a secondary plan to include an indoor location for balloons and backdrops. All services are rendered and non-refundable after installation.

Booking

When booking a 50% deposit is due to secure your party date. The deposit is non-refundable. After the 50% deposit is paid we do over payment plans.

Your party date is not confirmed until the 50% deposit is made. 

Once the deposit is paid, be mindful that your remaining party balance must be paid in full no less than 7 days prior to your party date. If it is not paid by this time, your party may be subject to cancellation without a refund on any amount paid toward the party, including the initial 50% deposit. 

 Please use our cancellation policy as a measure to ensure notification to us of any party changes or cancellations as soon as you are able. We understand that life happens, and are always happy to reschedule your party to another date based on our availability calendar at that time.

TeePee tent Policy rentals

Liability

Once our equipment is set up we accept no liability for any accidents, personal injuries or loss of property. Please refer to our safety guidelines below to understand any risks associated with our party rentals and ensure that every glamper has a safe experience.

Cancellation Policy

When booking a 50% deposit fee is due to secure your party date. The deposit is non-refundable.

Your party date is not confirmed until a 50% deposit is made. 

Once the deposit is paid, be mindful that your remaining party balance must be paid in full no less than 7 days prior to your party date. If it is not paid by this time, your party may be subject to cancellation without a refund on any amount paid toward the party, including the initial 50% deposit. 

If one of your party guests cancels within the 24 hours prior to your party set up, please be aware that we do not offer refunds per guest tents for our glampsites. Our set up time is 10 am, unless another time has been communicated and agreed upon with a client. 

 Please use our cancellation policy as a measure to ensure notification to us of any party changes or cancellations as soon as you are able. We understand that life happens, and are always happy to reschedule your party to another date based on our availability calendar at that time. As a small business, we work hard to sanitize, wash, and disinfect all linens and party inventory, then carefully storing and loading it to be delivered in excellent condition to every client. This is in addition to ensuring we are aptly prepared with the inventory for your chosen theme. 

PREPARING FOR YOUR EVENT DATE

Please clear the room you want your glampsite in prior to our arrival. Our team is not responsible to help move furniture to clear the space for your event rental. Please note that our glampsite tents are about three feet wide and house a twin sized air mattress in them.

For best safety practices, we ask that you ensure direct supervision to any child under the age of 10 if they will be in the glampsite space during set up. Based on many set ups, we find that the glampsites are most fun when the final product is a surprise!

Pets

We adore our furry friends! We ask that you ensure they are not in the glampsite space during set up or pick up, this is for their safety as we move things around, and for an efficient party set up. Please ensure that the party space is clear of pet hair prior to our arrival! 

WHAT IS POLICY FOR DAMAGED PRODUCTS?

We love seeing that the glampsite was fully enjoyed when we come to pick it up the next morning! As a small business, we take additional time and careful measures to guarantee the quality of our rental inventory to every client without having to raise our rental rate. 

We kindly request that you ask guests to refrain from jumping on the glampsite beds. This “rule” is in place to minimize the risk for injury and leave little room for inventory damage to occur! 

We love clients who take our themes to the next level! Please ensure all nail polish, makeup, or other staining products are not handled by guests in the glampsite space.